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Terms of Service

Last updated: October 2025

Welcome to eSIMCalls! By using our website, products, and services, you agree to these Terms of Service. Please read them carefully before making any purchase or using our platform.

1. About eSIMCalls

eSIMCalls provides digital eSIM data plans that allow users to stay connected while traveling around the world. We sell mobile data plans only — no physical SIM cards are shipped.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old (or have consent from a parent or guardian).
  • Use our eSIMs for lawful, personal purposes only.
  • Have a compatible device that supports eSIM technology.

3. Purchases and Payments

  • All prices are displayed in the currency shown at checkout.
  • Payments are processed securely through trusted third-party providers.
  • Once purchased, eSIM plans are non-refundable after activation or QR code delivery.
  • You are responsible for entering correct device and contact information during checkout.

4. eSIM Activation and Usage

  • eSIM activation instructions are provided after purchase.
  • Data validity, speed, and coverage depend on our partner networks in each country.
  • eSIMCalls is not responsible for connectivity issues caused by user error, device incompatibility, or network restrictions.

5. Refund Policy

Refunds may only be considered if:

  • The eSIM has not been activated.
  • There is a proven technical issue preventing activation.

Please contact info@esimcalls.com with your order details for support.

6. User Responsibilities

  • You agree not to resell or share your eSIM plan.
  • You agree not to use the service for illegal, abusive, or fraudulent activities.
  • You agree not to attempt to copy, modify, or interfere with our systems or network.

7. Limitation of Liability

eSIMCalls is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data, time, or revenue due to service interruptions.

Our total liability will not exceed the amount you paid for the eSIM plan.

8. Intellectual Property

All logos, text, images, and trademarks on esimcalls.com belong to eSIMCalls. You may not copy or reuse any content without written permission.

9. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect and protect your data.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@esimcalls.com

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of our website or services means you accept the updated Terms.